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Cookie Policy

Cookie Policy

Updated 2nd December 2022

Hotjar

We use the Hotjar analytics service from Hotjar Ltd (Dragonara Business Center, 5th Floor, Dragonara Road, Paceville, St Julian's STJ 3141, Malta, Europe; "HotJar") to analyse our website visitors. Hotjar uses cookies.

When making use of the Hotjar software, customers are bound by their Privacy Policy, their Terms of Service, and their Acceptable Use Policy. You can get more information about Hotjar by visiting their site.

If you are a visitor to a Hotjar Enabled Site, Hotjar may temporarily process your IP address so that they can ensure the service is running smoothly and improve the quality of the software. Any IP addresses We process are used exclusively for associated performance metrics (i.e. data related to how well the software performs on the Hotjar Enabled Site) and to monitor and track application errors. For this purpose, they may temporarily store your IP address with Hotjar's Sub-Processors which are subject to strict obligations of confidentiality and will process it only according to their instructions. They will never access these IP addresses without any operational or security need. They automatically delete any IP addresses they process or store within thirty (30) calendar days. The legal basis for this data processing is Article 6(1)(f) GDPR.

Some Hotjar Customers may have the ability to integrate Data they have collected through the software with other end-user data they have in their possession (e.g. their customer information).

Depending on the web browser you use, it might be possible for you to disallow Hotjar from collecting Data when visiting a Hotjar Enabled Site. To discover if your web browser offers this functionality visit their Do Not Track page.

Please note that Hotjar cannot respond to any requests from end-users of Hotjar Enabled Sites related to their Personal Data, including requests to provide, rectify or delete any end-user Personal Data. Any requests from end users of Hotjar Enabled Sites related to Customer Personal Data should be sent to the relevant Hotjar Customer.

Awin

We use the Awin Affiliate Marketing service from Awin Group (AWIN AG, Eichhornstr. 3, 10785 Berlin, Germany; "Awin") to provide affiliate marketing services. Awin uses cookies.

Awin stores cookies on devices of users who are visiting websites and using online services of their clients in order to record business transactions (leads and sales such as signing up for a newsletter or placing an order in a web shop). The only purposes of their tracking cookies are to allocate one successful advertisement to a particular business transaction, and to perform corresponding billing services.

Personally identifiable information on the user are neither collected nor processed nor used in tracking. Nothing but the information when and on which device a click on an advertisement occurred is stored in tracking cookies. Awin only stores an individual sequence of figures that cannot be allocated to a particular user and contains information on

  • the Advertiser's Partner Programme
  • the Publisher
  • the specific time of the user's action (click or view)

While tracking they may also collect information on the device that is used to perform a business transaction such as the device's operating system and browser.

You may alter the security settings of your browser in order to limit the use of cookies on your device. You may choose to stop your device receiving and storing cookies at all, to allow receiving and storing cookies from selected websites only, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on the usability and user guidance of websites and other online services. You may delete cookies stored to your browser at any time. Information stored in such cookies will be removed from your device.

Facebook (Visitor Action Pixel)

We use the ?visitor action pixels? from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (?Facebook?)) on our website.

This allows user behavior to be tracked after they have been redirected to the provider?s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook?s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation .

Google Analytics

We use the Google Analytics service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ?Google?) to analyze our website visitors. Google uses cookies. The information generated by the cookie about the use of the online product or service by users is generally transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online products and services by users, to compile reports on the activities within these online products and services and to provide us with further services associated with the use of these online products and services and the use of the internet. Pseudonymous user profiles can be created from the processed data.

We use Google Analytics only with IP anonymization enabled. This means that Google will truncate the IP address of users within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

The IP address transmitted by the user?s browser is not merged with other Google data. Users can prevent cookies from being stored by adjusting the settings to their browser software accordingly.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. Users can prevent the collection of data generated by cookies by downloading and installing the browser plug-in that is available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

If you visit our website using a mobile device, you can deactivate Google Analytics by clicking on the following link: Click here.

Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation.

 

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